Blue Screen of Death Help

**Clearly** · 06-25-2013, 09:57 AM

Alright, so my brother's PC got the blue screen and I have absolutely no idea what the problem is, since I'm not all the educated in PCs and stuff. Basically when you boot up the PC it boots up until the "Welcome" screen then the blue screen shows. After that it restarts itself and and shows the screen where it says that "Windows didn't shut down correctly" and gives me the safe mode options. I hit safe mode and this screen pops up.

Here is the blue screen

If anyone could help with what is going on that would be greatly appreciated.

**Suricruise** · 06-25-2013, 10:14 AM

So it will boot into Safe mode but nothing else? Have you tried doing a system repair or restore from safe mode?

**Clearly** · 06-25-2013, 10:18 AM

Originally Posted by Suricruise

So it will boot into Safe mode but nothing else? Have you tried doing a system repair or restore from safe mode?

Yeah. It will give me the option to boot to safe mode then nothing happens. I haven't tried doing a system repair or restore yet.

**Mr. 357** · 06-25-2013, 01:11 PM

Likely a driver issue. Did he tell you of any event that probably caused this? I can't imagine it happening out of nowhere.

**Clearly** · 06-25-2013, 01:31 PM

Originally Posted by Mr. 357

Likely a driver issue. Did he tell you of any event that probably caused this? I can't imagine it happening out of nowhere.

He just told me that he turned it on today and it just got a blue screen. I'll ask him again later if he updated any drivers.

**Suricruise** · 06-25-2013, 01:16 PM

If you can boot into Safe mode and do a system restore I would try that first. It could be something he Downloaded or a site he visited that loaded something on to his computer that is doing this.

**Clearly** · 06-25-2013, 05:05 PM

Originally Posted by Suricruise

If you can boot into Safe mode and do a system restore I would try that first. It could be something he Downloaded or a site he visited that loaded something on to his computer that is doing this.

The system restore worked. Apparently he updated his graphics card last night, so that might have caused it. Anyway, everything is fine now. Thanks for everyone's help!